Research

As a consulting firm specialising in the ICT sourcing lifecycle, ITNewcom has a vast knowledge of the ICT market. Our ICT Sourcing Practices Research Program leverages our knowledge and complements our existing services of Consulting and Benchmarking.

By being focussed on the sourcing market for Australia and New Zealand and by being vendor independent we can provide a service that is not available elsewhere.

The research program includes both qualitative and quantitative services and covers areas as diverse as levels of spending by ICT buyers and their assessments of their suppliers.

ITNewcom's Annual IT Market Study is widely regarded as an authoritative analysis on the current state of the Australian ICT market. The Market Study captures and analyses information relating to:

  • IT Spend;
  • Technology Trends;
  • Sourcing Trends; and
  • Supplier Performance (only available as a tailored report to individual study participants).

The ITNewcom Market Study is responsive to market needs and trends with the type of qualitative and quantitative research varying from year to year. In this year's study:

  • We conducted interviews with 44 organisations, including 24 commercial organisations and 20 Government organisations.
  • The responses included data on 150 IT contracts, including 95 managed services contracts and 30 offshore services contracts.

Profile of Respondents for the 2009-10 IT Market Study

For more information, please contact us at email@itnewcom.com or +61 (0)2 8904 7777.