Cost Benchmarking is used by organisations who wish to understand the efficiency, productivity and operational cost of their internal ICT organisation. ITNewcom is a leading authority in Cost Benchmarking in Australia and New Zealand, for both the public and private sector.
Why Conduct a Cost Benchmark?
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To understand opportunities for internal ICT performance improvement.
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To understand the potential benefits in transitioning from an in-house to an outsourced environment
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To support a program of investment to improve the end user experience
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To identify opportunities for cost reduction
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To measure performance against a reference group displaying best practice characteristics
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To develop a baseline against which a program of continuous improvement may be measured
Why ITNewcom?
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ITNewcom provides accurate, actionable and fully validated results, leveraging our unparallelled experience - we have conducted over 400 benchmarks
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Comprehensive cost benchmarking database that ensures consistency in measurement
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Extensive library of benchmarking metrics and observations
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Rigourous and proven benchmarking methodologies
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Highly qualified analysts with substantial industry experience
Our analysts are able to engage closely with you to obtain a complete understanding of your environment, and any unique factors that may affect the costs associated with your people, processes and tools.

For more information, please contact us at email@itnewcom.com or +61 (0)2 8904 7777.